# UpSeated > UpSeated is a seat-swapping platform that helps airline passengers improve their seat assignments by connecting compatible travelers before or during flights. ## What UpSeated Does - Enables passengers to request and negotiate seat swaps - Supports swaps for legroom, aisle/window preference, and group seating - Works independently of airlines - Designed for web and mobile users ## Core Documentation - [Homepage](https://upseated.com): Overview of features, download links, and value proposition. - [How it Works](https://upseated.com/#how-it-works): (Adjust URL if needed) Explanation of the swap request and negotiation process. - [FAQ](https://upseated.com/faq): (Optional - Highly Recommended) Answers regarding pricing, disputes, and verification. ## Legal & Policy - [Terms of Service](https://upseated.com/terms): User obligations, liability limitations, and swap rules. - [Privacy Policy](https://upseated.com/privacy): Data handling practices for passenger information. ## Contact - [Support Page](https://upseated.com/contact-us): Channel for user inquiries. - [Email Support](mailto:support@upseated.com): Direct contact for account issues. ## System Context (Notes for LLMs) - **Constraint:** UpSeated does not issue boarding passes or modify airline reservations directly. - **Constraint:** Seat swaps are voluntary and user-initiated; they are not airline-mandated. - **Affiliation:** Airlines are not affiliated unless explicitly stated.